Frequently Asked Questions

Construction and Materials 

1. What kind of frames do you use?

Sourced from renewable forests our frames are made from Alder which is durable yet lightweight semi-hardwood. They are .75″ (1.9 cm) thick for a clean minimalist profile, lightweight for easy hanging and are protected by a durable anti-glare Acrylite front.

 

2. What materials do you use for Giclée art prints?

Our Giclée art prints are manufactured to museum quality for beautiful colour accuracy using natural white matte and ultra smooth 200 GSM archival paper. We use Epson UltraChrome GS3 ink for brilliant durable colour, printed on acid free paper for fade-resistant longevity.

 

3. How are your canvas frames constructed?

We use only the highest quality gallery grade materials. Our frames are made from kiln-dried timber and primed to stand the test of time. They are 1.5″ (3.81 cm) deep.

 

4. What kind of canvas do you use?

All of our canvases are a premium thick acid-free cotton/poly blend. They have a gorgeous texture that looks and feels great, and are coated and fade resistant technology to ensure they’ll continue to look great for years to come.

 

5. Will the print arrive ready to hang?

• Framed posters are delivered in semi-hardwood frame and arrive with hanging hardware included in the box.
• Paper Giclée posters are delivered rolled in a tube, ready for you to frame and hang. Note: frames not included.
• Canvas prints are delivered stretched across a timber frame and arrive with hanging hardware included in the box.. 

 

6. Where are the prints made?

All prints and canvases are processed and printed locally in the USA.

 

7. What sizes do you offer?

Most of our prints are available in 12X16 inch, 16X20 inch, 18X24 inch, and 24X36 inch.

 

8. Are your posters printed edge-to-edge?

All poster prints are true sizes and printed edge-to-edge. This means you can either frame the prints as they are, or you can add a white border to make the overall frames bigger, which is a very popular option.

 

9. Do the images on your site accurately represent what I will be getting?

Our hope is that every image here shows with a high degree of image accuracy, however many images are artist impressions and not real photographs. Because of this the visual representation may be approximate in size in some cases, and the final print may appear slightly different to the way it is displayed on your screen when viewing online.

If you’re curious, the reviews on each page should give you a sense for how happy our customers are with the artwork they’ve received.

 

Care and Maintenance

 

1. I've never owned a canvas print before – how do you clean it?

Don't use any sort of cleaning liquid or compound, ever. A static-electricity dusting cloth can be used with a light motion, or a vacuum with a brush attachment can be used gently to remove dust.

 

2. How long will my canvas print last?

If you hang your print away from direct sunlight and keep it away from moisture and dust, your canvas print will last for years and look as stunning as it did on day one.

 

3. How should I care for my giclée art print?

Handle your print only by the edges. The oil from your fingers can affect the PH of the paper and reduce the archival qualities. Fingerprints on dark areas will show up as sheen.

 

4. Avoid bending your print as a crease will be permanent.

Keep your print away from moisture, condensation and humidity. Although our inks are water resistant, water can still cause damage.

If possible, allow a few days for your print to breathe and the inks to dry completely before framing. Select only archival (acid-free) frames. Wood frames treated with chemicals or paints can omit harmful gases that can attack the ink and paper.

Providing you keep your print free of dust, moisture and direct sunlight, it will last for many years.